Terms of service
Sarah’s Hands — Terms of Service
Last Updated: July 17, 2026
These Terms of Service (“Terms”) govern your use of the Sarah’s Hands website, online store, and any related services (“Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please discontinue use.
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1. Acceptance of Terms
By using our website, purchasing products, or interacting with our content, you confirm that you are at least 18 years old and legally able to enter a binding agreement. Continued use after updates to these Terms constitutes acceptance of the revised version.
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2. About Sarah’s Hands
Sarah’s Hands is a beauty brand offering haircare products formulated for sensitive scalps, textured hair, and hydration‑focused routines. Our Services include product information, ecommerce checkout, customer support, and educational content.
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3. User Accounts
Creating an account is optional. If you choose to register, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We may suspend or terminate accounts that violate these Terms.
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4. Acceptable Use
You agree not to:
• Use the site for unlawful purposes
• Attempt to breach security or disrupt functionality
• Copy, scrape, or misuse product descriptions, images, or formulas
• Post harmful, defamatory, or abusive content
We may restrict access for violations.
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5. Product Information
We aim to provide accurate product descriptions, ingredient lists, and usage instructions. However, results may vary depending on individual hair and scalp needs. Product availability, pricing, and shipping options may change without notice.
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6. Purchases & Payments
All purchases made through our website are subject to payment in full at checkout. We accept major payment methods displayed at checkout.
• Shipping: Orders ship from South Florida. Overnight shipping is available for a flat rate of $30.
• Refunds: Due to the nature of personal‑care products, all sales are final unless the item arrives damaged or defective.
• Chargebacks: Fraudulent chargebacks will be contested.
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7. Intellectual Property
All content on the Sarah’s Hands website—including branding, product names, formulas, text, images, videos, and design—is owned by Sarah’s Hands LLC. You may not copy, reproduce, distribute, or create derivative works without written permission.
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8. User‑Generated Content
If you submit reviews, photos, or testimonials, you grant Sarah’s Hands a non‑exclusive license to display, reproduce, and use that content for marketing and promotional purposes. You must own the rights to any content you submit.
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9. Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect and use personal information. By using the site, you consent to our data practices.
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10. Third‑Party Services
Our website may contain links to third‑party platforms such as payment processors or social media. We are not responsible for the content or policies of these external sites.
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11. Disclaimer of Warranties
Our products and Services are provided “as is” and “as available.” We do not guarantee that the website will be uninterrupted, error‑free, or suitable for every individual. Always patch‑test products before full use.
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12. Limitation of Liability
To the fullest extent permitted by law, Sarah’s Hands LLC is not liable for indirect, incidental, or consequential damages arising from your use of our Services or products. Our total liability for any claim will not exceed the amount you paid for the product in question.
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13. Indemnification
You agree to indemnify and hold Sarah’s Hands LLC harmless from claims, damages, or expenses arising from your misuse of the website or violation of these Terms.
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14. Dispute Resolution
Any disputes will be resolved through binding arbitration in Palm Beach County, Florida. You waive the right to participate in class‑action claims.
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15. Termination
We may suspend or terminate access to the Services at any time for violations of these Terms or for behavior that harms our business or customers.
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16. Changes to Terms
We may update these Terms at any time. The “Last Updated” date will reflect the most recent revision. Continued use of the website indicates acceptance of the updated Terms.
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17. Contact Information
For questions about these Terms, email us at customerservice@sarahshands.net